Service Purpose
Provide customers with quality services
Customer satisfaction is our eternal goal
Service Spirit
Customer-centric
Emphasis on service and marketing together
Full participation service
Efficient and fast service
Provide customers full service
Service We Can Provide
Professional service team
Our service engineers have rich experience;
99% of engineers have more than 5 years of working experience in inverter and automation equipments;
Familiar with inverter and related products;
Everyone in our company, including our R&D engineers also look forward to providing you with quality service.
24/7 service we provide
We will reply to customers within 24 hours.
Inquiry the service results within 7 days.
Long period warranty
24 months warranty period,6 months longer than most brands in China.
Life-long after sales service
We will serve for you wholeheartedly
Warranty Policy
1. 24 months for free warranty
We provide free technical service and warranty within 24 months from the purchased date.
2. Provide life-time compensable products service
3. Efficient telephone and network technical support services Please feel free to contact us if any questions.
3.1 Service call:+86-755-21010956 or +86-13425135912;
3.2 Email: current@szscov.com
3.3 Wechat/WhatsApp:+86-13425135912
4. Out of warranty if following situations occur during warranty period
4.1 Customer uses the inverter in wrong way without referring to the manual instructions;
4.2 Products broken during transportation or caused by external force;
4.3 Failure caused by self-repairing and refitting without permission.
4.4 Failure caused by non-normal used;
4.5 Bad environment lead to products broken;
4.6 Failure caused by earthquake, fire disaster, thunderstrike, unwonted voltage and some other nature disasters;
4.7 Lost,broken and unrecognized of nameplate, logo and serial numbe
Distributor policy
Win-win cooperation and mutual benefit with distributors
Achieve win-win and long-term common development.
Make cooperration contract with distributors to ensure the rights of both side.